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White Citadel Orlando digital kitchen on maintain till spring

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ORANGE COUNTY, Fla. – White Castle will temporarily close its virtual kitchen in Orlando – but only until its full-service restaurant opens in the O-Town West development in the spring, Vice President Jamie T. Richardson said in a statement Thursday.

What you need to know

  • White Castle is temporarily closing the virtual kitchen in Orlando
  • It will reopen as soon as the full-service restaurant opens in spring
  • A representative company headquarters called the number of orders “overwhelming”.
  • The virtual kitchen is located in a small commercial facility

“The overwhelming number of orders for White Castle has been modest and encourages us to make the right choice in choosing central Florida as the location for our next permanent destination castle,” said Richardson. “Due to the relatively small size of the virtual kitchen and the incredibly high number of orders, the operation of the virtual kitchen is currently unsustainable. We apologize for all of our eager fans who have been waiting a little longer as we work towards our opening date this spring. “

On Tuesday, White Castle announced the launch of a virtual kitchen and delivery system and paused online ordering in the early afternoon due to strong demand. Orders for the virtual kitchen remained closed on Wednesday, but Richardson had indicated that pick-up orders would resume at 10 a.m. on Thursday.

When Richardson announced the suspension of delivery orders on Tuesday, Richardson said, “We knew the first day was going to be big for our virtual kitchen at White Castle – and it was even bigger than we expected. We have paused online ordering to ensure we can optimally process all of our customer orders. We expect to be “live” again soon. Thank you everyone for your patience. We look forward to fulfilling the craving for White Castle here in the days, months and years to come. “

The nearly 100-year-old company has not announced a specific date for the opening of the world’s largest free-standing White Castle in the new O-Town West settlement on Interstate 4 north of Walt Disney World. The 4,567 square meter restaurant will have indoor and outdoor seating and two thoroughfares, and is expected to create 120 new jobs.

White Castle had set up its virtual kitchen area in a commercial facility in Orlando and hired 25 team members to handle it.

At the relaunch, the delivery menu is expected to be limited, including the original slider and other favorites like chicken rings, crinkle-cut fries, and mozzarella cheese sticks.

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Janet Smith