Orlando Airport concession workers complain of poor working conditions – WFTV
ORALANDO, Florida – While many HMSHost employees were eager to get back to their jobs at Orlando International Airport, many say this is not what they expected.
Now, many of these employees have sent a letter to the Greater Orlando Aviation Authority expressing concerns about health, safety and personnel issues.
At a GOAA board meeting this week, several employees discussed the conditions they had to meet when they returned to work.
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One employee said she had to quit because of insufficient staffing, another said she had to pretend her business was closed just to use the toilet, others said they had to skip breaks.
Last month, the aviation authority asked the HMSHost to come up with a reopening plan as it was bringing back former employees.
Workers now claim that the security protocols listed in the plan are often ignored, which puts them at risk.
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“We’re the frontline people who risk our lives every day to help run this airport,” said Kourtney Monroe, server at one of the many restaurants.
An HMSHost spokesperson told Eyewitness News reporter Angela Jacobs that security is the company’s primary concern.
The spokesman went on to say that staffing levels have been a challenge to balance due to the CDC’s continued demands for social distancing.
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The company also said there is a process for workers to file complaints, but that they did not find out about the allegations until this week’s letter.
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