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Have you ever used a parking meter in downtown Orlando? Your information may have been compromised

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ORLANDO, Fla. – A popular parking app has announced details of a data breach that exposes its customers’ private information.

According to ParkMobile, employees discovered a cybersecurity incident in March that allowed unauthorized access to basic user information.

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In a message to users, the company announced that the most recent data breach included license plates, email addresses, phone numbers, and some postal addresses. Encrypted passwords were also accessed, but according to the message, the encryption keys were not.

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The company also said no credit card information or transaction history was retrieved.

ParkMobile is one of the most popular parking apps in the US and has more than 20 million users.

The company has worked with the City of Orlando for several years so drivers can use the app to find and pay for parking spaces across downtown.

In May, the city announced limited free parking through the app to help boost the economy during the pandemic.

According to ParkMobile, extensive measures have been taken to protect user passwords. However, as an additional precaution, users can change their password in the Settings section of the ParkMobile app.

Further details on the safety notice can be found here.

Copyright 2021 by WKMG ClickOrlando – All rights reserved.

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Janet Smith